Rental Policy

General Conditions

  1. Minimum 50% down payment should be paid right after booking. The paid tolls will be lost due to cancellation.
  2. This helps protect you and your personal belongings. Domestic renter is suggested to use our “Including Driver Car Rent” service or the renter will be fully responsible for any damages, both to the car and damages resulting from the use of the car.
  3. Rental rate is excluded from any loss and damage
  4. All-risk MPV Insurance. This insurance schema is provided only for MPV Car rent such as Daihatsu Xenia, Toyota Avanza, and Suzuki APV. By using this insurance, the renter should pay 450 USD before renting a car.
  5. Renter will take full responsibility if renter didn't use MPV insurance. Any damages accident or other bad conditions during a rental period will be renter liability and maximum payment 750 USD.
  6. Loss and Damage Insurance is not provided either for Off-roader car rent such as Jeep, Hardtop or Feroza. Renter will be fully responsible for any damages or accidents with 1.000 USD maximum forfeit
  7. The renter is fully responsible for carrying passengers or anything else in excess of the capacity of the vehicle or giving the vehicle to be driven by other person but the registered renter.
  8. Vehicles may not be driven or transported to any other destination outside of the Lombok, except by special agreement before.
  9. An extra charge is IDR 25,000/hour (USD 2/hour) for first 3 hours. For rental cars returned more than three hours late, renters will be charged for one-day full payment. If the vehicle is returned more than one day on the agreed agreement, renter will be charged 50% addition payment of the total of the rental
  10. The renter must only refuel the Vehicle with the correct type of fuel. Costs of fuel and for the refueling service will be at renter expense